Limitations
Telemedicine has limitations and may not identify every condition.
Legal & Compliance
Telemedicine Disclaimer
Important limits and consent points for remote DemyHealth consultations.
Last updated: June 19, 2026 · Policy version 2026-06-19
Emergencies
Telemedicine is not suitable for all emergencies. Seek immediate in-person care for urgent symptoms.
Physical examination
A physical examination, laboratory test or referral may still be required.
Accurate information
Patients must provide accurate, complete and current information.
Prescriptions/referrals
Prescriptions, referrals and advice depend on clinical judgement and applicable law.
Consent to remote consultation
Proceeding with remote consultation indicates consent to this mode of communication where applicable.
Privacy limitations
Online communication has privacy risks; use private devices and secure networks where possible.